Refund Policy

 

At PureVibe, we want you to be completely satisfied with your purchase. If you're not happy with your product, we’re here to help.

Returns

You have 30 days from the date of delivery to return an item.
To be eligible for a return, your item must be unused and in the same condition you received it.
The item must be in its original packaging.
Proof of purchase is required for all returns.
Refunds

Once we receive your returned item, we will inspect it and notify you of the status of your refund.
If approved, a refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.
Shipping costs are non-refundable.
Exchanges

If your product arrives damaged or defective, you can request a replacement within 30 days of delivery.
Return Shipping

Customers are responsible for the shipping costs of returning an item. We recommend using a trackable shipping service or purchasing shipping insurance for returns.
Contact Us If you have any questions about our return and refund policy, please contact our support team at PureVibeEnergy@gmail.com.